Denied or delayed
The insurer said no. That isn't the end.
A denial letter is one side's opinion, sent on a deadline. You can usually ask a judge to look again.
Insurers deny claims for a handful of reasons. Some are paperwork, and some are arguments about what caused the injury. Most can be answered with the right medical records and a clear account of what happened.
Send us the letter as soon as it arrives. The time to respond can be short.
They said it wasn't work-related
They called it a pre-existing condition
Late notice or a missed form
They refused a treatment or cut off pay
When the letter arrives
What we do with a denial
- 01
Read the letter
We find the reason given, the deadline and what the insurer is relying on.
- 02
Build the medical proof
We request your records and ask your doctor the questions that matter to a judge.
- 03
Ask for a hearing
We file for a hearing, prepare you for the questions, and speak for you in the room.
About denials
Short answers about denials
How long do I have to respond?
It depends on the state and on what the letter says. Some deadlines are short, so send it to us the day it arrives.
Can I keep seeing my doctor?
Often, but the rules about choosing a doctor vary. Keep every appointment, and ask us before you switch.
Will I be paid while the denial is argued?
Sometimes, and sometimes not. We tell you what to expect for your claim, and what help may exist in the meantime.
Got a denial letter? Send it today.
Photograph it and send it, or bring it in. We will read it the same day we get it.
No recovery, no fee. Costs are explained in your fee agreement before you sign.